triggered actions "on update" fired on bulk edit/update.
triggered actions seems to be great idea.
but worthless if it is fired only on single update /for example through details page/
Tony S commented
triggered actions does work for me in the bulk update. Contact someone from support, probably you've configured it wrong
The thing is that Triggered Action is working with the whole scope of changed data at once. This means that any of the action in the trigger will be applied to the whole scope of data (not record-by-record) and will be fired only once per bulk update.